THE RENTAL OFFICE AT THE DURRES LOCATION SERVICES AFTER HOURS PICKUPS AND RETURNS. AFTER HOURS PICKUPS- OUR COUNTER WILL BE MANNED TO ACCOMODATE AFTER HOURS PICKUPS. THIS SERVICE IS ON REQUEST AND A MINIMUM ADVANCE NOTICE OF 24 HOURS IS REQUIRED. PLEASE CALL RESERVATIONS AT 355 676000900 FOR FURTHER INFORMATION. THERE IS A FEE OF 15.00 EUR FOR AFTER HOURS SERVICE. AFTER HOURS RETURNS- PLEASE PARK THE RENTAL VEHICLE IN THE PARKING LOT AND DROP THE VEHICLE KEY IN THE DROP BOX LOCATED AT THE RENTAL OFFICE.

MINIMUM RENTAL AGE OF 21 FOR ALL CAR GROUPS EXCEPT FVMR AND LFAR WHICH HAVE THE MINIMUM RENTAL AGE OF 25 AND 27 RESPECTIVELY. MAXIMUM RENTAL AGE OF 70 FOR ALL CAR GROUPS. YOUNG AND OLD DRIVERS FEES APPLY AS FOLLOWS. RENTERS AGE 18-20 - 3 EURO PER DAY FOR ALL CAR GROUPS EXCEPT FVMR AND LFAR. RENTERS AGE 21-24 - 3 EURO PER DAY FOR FVMR. RENTERS AGE 21-26 - 3 EURO PER DAY FOR LFAR. RENTERS AGE 70 AND UP - 3 EURO PER DAY FOR ALL CAR GROUPS.

COLLISION DAMAGE WAIVER - CDW - IS AN OPTIONAL COVERAGE PRODUCT WHICH REDUCES THE CUSTOMERS FINANCIAL RESPONSIBILITY IN CASES OF DAMAGE TO THE RENTAL VEHICLE OR FIRE TO THE EXCESS-DEDUCTIBLE AMOUNT. CDW DOES NOT PROVIDE ANY COVERAGE FOR DAMAGES TO THE UNDERSIDE OF THE VEHICLE, INSIDE THE VEHICLE-SALOON, WIND SHIELDS, MIRRORS OR TIRES. THE CUSTOMER IS LIABLE FOR THE FULL COST OF THE VEHICLE IF THIS COVERAGE PRODUCT IS NOT PURCHASED. A POLICE STATEMENT MUST BE PRESENTED TO THE RENTAL COMPANY IN THE EVENT OF AN ACCIDENT. WITHOUT A POLICE REPORT THE CLIENT IS FULLY LIABLE FOR DAMAGES. THE CUSTOMER ASSUMES FULL RESPONSIBILITY IF THE DAMAGE CAUSE IS DUE TO INFRINGEMENT OF THE ROAD CIRCULATION CODE. THE CHARGES BY CAR GROUP - MINI, ECONOMY - 15 EUR PER DAY WITH A DEDUCTIBLE OF 500 EUR, COMPACT, INTERMEDIATE, STANDARD - 18 EUR PER DAY WITH A DEDUCTIBLE AMOUNT OF 700 EUR, FULLSIZE - 20 EUR PER DAY WITH A DEDUCTIBLE OF 1500 EUR AND LUXURY - 25 EUR PER DAY WITH A DEDUCTIBLE AMOUNT OF 2000 EUR. ALL RATES DO NOT INCLUDE VAT.

ONE WAY RENTALS ARE AVAILABLE BETWEEN ALBANIA LOCATIONS ONLY. ONE WAYS INTRA ALBANIA ARE FREE OF CHARGE.

COST OF RENTAL INCLUDES UNLIMITED KM, THIRD PARTY INSURANCE AND VAT.

REFUELING CHARGES- FULL TO FULL. ALL VEHICLES ARE DELIVERED WITH A FULL TANK AND MUST BE RETURNED IN THE SAME CONDITION. IN CASES WHEN THE VEHICLE IS RETURNED WITH LESS THAN A FULL TANK THE DIFFERENCE WILL BE CHARGED ACCORDING TO THE OFFICIAL RATE OF ENTERPRISE RENT-A-CAR ALBANIA. FEE FOR TANK SERVICES ASLO APPLY AT A RATE OF EUR 2.00 PLUS VAT.

SLP SUPPLEMENTARY LIABILITY PROTECTION - THIRD PARTY INSURANCE, REQUIRED BY LAW, IS FREE OF CHARGE AND INCLUDED IN ALL RATES. COVERAGE LIMITS - THIRD PARTY BODILY INJURY OR DEATH UP TO 142,000.00 EUR. THIRD PARTY PROPERTY DAMAGE 35,714.00 EUR.

CROSS BORDER RENTALS ARE ALLOWED WITHIN ALL EUROPEAN COUNTRIES WITH THE EXCEPTION OF BULGARIA, UKRAINE, BELARUS, RUSSIA AND KAZAKHSTAN. PRIOR WRITTEN AUTHORIZATION IS REQUIRED. PRIOR WRITTEN AUTHORIZATION IS REQUIRED AND AN INSURANCE FEE WILL APPLY. THE GAURANTEE IS EQUAL TO THE BUYING VALUE OF THE RENTED CAR. THIS TYPE OF RENTAL MUST BE REQUESTED AT LEAST 7 WORKING DAYS PRIOR TO THE PICK UP DATE. PLEASE CONTACT THE RESERVATIONS DEPARTMENT AT 355 676000900 FOR FURTHER INFORMATION. THE MINIMUM TIME FOR THE PUBLICATION OF A GREEN CARD IS 7 WORKING DAYS. THE GREEN CARD COVERS THE RENTAL VEHICLE WITH SUPPLEMENTAL LIABILITY INSURANCE - TPI - AS LONG AS THE VEHICLE REMAINS IN THE BORDERS OF THE COUNTRY FOR WHICH THE CARD IS ISSUED. THE FEE FOR CROSS BORDER TRAVEL IS 50 EUR PER RENTAL FOR ALL CAR GROUPS. DELIVERY AND COLLECTION IS AVAILABLE DURING OFFICE HOURS UP TO 15 KM OF CITY LIMITS AT A CHARGE OF 15 EUR EXCLUDING VAT. FOR DELIVERY AND COLLECTION OUTSIDE OF THE 15 KM OF CITY LIMITS AND UP TO A MAXIMUM OF 10KM EXTRA THE RENTER WILL BE CHARGED 0.60 EUR PER KM IN ADDITION TO THE INITIAL 15 EUR CHARGE. THE DRIVER MUST BE PRESENT TO SHOW THEIR PASSPORT AND CONFIRM PAYMENT METHOD. FOR DELIVERIES AND COLLECTIONS OUTSIDE OFFICE HOURS AN ADDITIONAL CHARGE OF 20 EUR EXCLUDING VAT APPLIES. OUT OF HOURS DELIVERY AND COLLECTION IS BY REQUEST ONLY. PLEASE CALL OUR RESERVATION TEAM AT 355 6760000900 TO REQUEST DELIVERY OR COLLECTION SERVICE.

ALL CUSTOMERS MUST PRODUCE A VALID CREDIT CARD IN THE DRIVERS NAME AS A FORM OF DEPOSIT AT THE TIME OF RENTAL. CASH DEPOSITS ARE ALSO ACCEPTABLE FOR SOME CAR GROUPS BUT ONLY WHEN SUPPORTED BY A CREDIT CARD. CREDIT CARDS MUST HAVE SUFFICIENT CREDIT LIMITS TO COVER THE ESTIMATED RENTAL AMOUNT PLUS INCIDENTAL CHARGES. DEPOSITS FOR CAR GROUPS ARE AS FOLLOWS - MINI, ECONOMY - 500 EUR, COMPACT, INTERMEDIATE, STANDARD - 700 EUR, FULLSIZE - 1500 EUR AND LUXURY - 2000 EUR. A DEBIT CARD, PERSONAL CASH CARD - E.G. ELECTRON MAY NOT BE USED FOR DEPOSIT BUT CAN BE USED FOR THE PAYMENT OF THE RENTAL. VISA, MAESTRO AND MASTERCARD CREDIT CARDS ARE ACCEPTED AS PAYMENT FOR RENTALS AND UPON RESERVATION. ALL CUSTOMERS ARE REQUIRED TO PLACE A DEPOSIT TAKEN BY CREDIT CARD IMPRINT.

24-7 ROADSIDE ASSISTANCE IS FREE WITHIN THE TERRITORY OF ALBANIA AS LONG AS THE CUSTOMER WAS NOT AT FAULT OR IN BREACH OF RENTAL CONDITIONS. IN THE EVENT THE CUSTOMER IS AT FAULT OR IN BREACH OF RENTAL CONDITIONS THEN FEES MAY APPLY. THIS SERVICE IS PROVIDED DIRECTLY FROM OUR LICENSEE ALBANIA CAR RENTALS. SERVICES INCLUDES VEHICLE RECOVERY, LOSS OF KEYS AND LOCKOUTS. 24-7 ROADSIDE ASSISTANCE TEL NO: 355 676000900.

ALL DRIVERS MUST PRODUCE A VALID DRIVING LICENSE AT THE TIME OF RENTAL WHICH HAS BEEN HELD FOR AT LEAST 3 YEARS. IN ADDITION TO A VALID DRIVING LICENSE THE PRIMARY RENTER MUST PRODUCE 2 PROOFS OF ADDRESS, ID CARD OR PASSPORT AND A MAJOR CREDIT CARD IN THEIR OWN NAME. ADDITIONAL ID OR FURTHER IDENTIFICATION CHECKS MAY BE REQUESTED IF DEEMED NECESSARY.