Additional Driver
THERE WILL BE AN ADDITIONAL CHARGE OF 12 CHF PER DAY, MAXIMUM 120 CHF, EXCLUDING VAT FOR EACH ADDITIONAL AUTHORIZED DRIVER. FULL RENTAL CONDITIONS APPLY TO ALL ADDITIONAL DRIVERS.
Age Requirements
All car groups are available for renters betrween the ages of 21-80 except standard full size premium and luxury vehicles which are available for renters aged 25 or older. All drivers between the ages of 21-24 will be charged an underage fee of 19.90 CHF per day with a maximum charge of 199.99 CHF.
Cross Border Policy
THE RENTER MUST ADVISE THAT THE VEHICLE WILL BE TAKEN ACROSS AN INTERNATIONAL BORDER AT THE TIME OF RENTAL. CROSS-BORDER TRAVEL IS PERMITTED INTO AUSTRIA, BELGIUM, CZECH REPUBLIC, FRANCE, GERMANY, GREECE, HUNGARY, ITALY, LUXEMBOURG, NETHERLANDS, NORWAY, POLAND, PORTUGAL, SLOVAKIA, SLOVENIA, SPAIN AND SWEDEN. CONTACT THE RENTAL LOCATION FOR ADDITIONAL CROSS BORDER RESTRICTIONS. A PENALTY FEE OF 5,000 CHF WILL APPLY FOR THE UNAUTHORIZED DROP OF THE RENTAL VEHICLE IN A COUNTRY PROHIBITED FOR CROSS-BORDER TRAVEL. A PENALTY FEE OF 3,000 CHF WILL APPLY FOR UNATHORIZED DROP OF THE RENTAL VEHICLE IN A COUNTRY OTHER THAN THE COUNTRY OF RENTAL ORIGIN.
Damage Waiver
COLLISION DAMAGE WAIVER AND THEFT PROTECTION-CDWTP- IS OFFERED AT THE TIME OF RENTAL FOR AN ADDITIONAL DAILY CHARGE RANGING BETWEEN 20 CHF AND 30 CHF PER DAY PLUS VAT AND AN EXCESS AMOUNT. IF THE RENTER PURCHACES CDWTP, ENTERPRISE REDUCES THE RENTERS RESPONSIBILITY FOR THEFT, LOSS OF, OR DAMAGE TO, THE RENTAL VEHICLE INCLUDING BUT NOT LIMITED TO – TOWING, STORAGE, LOSS OF USE, ADMINISTRATIVE AND-OR DIMINSHED VALUE OF THE RENTAL VEHICLE – SUBJECT TO THE TERMS AND CONDITIONS OF THE RNETAL AGREEMENT AND APPLICABLE LAWS. CDWTP IS NOT INSURANCE. THE PURCHASE OF CDWTP IS NOT A REQUIRED CONDITION OF RENTAL. THE PROTECTION PROVIDED BY CDWTP MAY DUPLICATE THE RENTERS EXISTING COVERAGE AND ENTERPRISE IS NOT QUALIFIED TO EVALUATE THE ADEQUACY OF THE RENTERS EXISTING COVERAGE. THERE FORE, THE RENTER SHOULD EXAMINE THEIR PERSONAL CREDIT CARD PROTECTIONS, AUTOMOBILE INSURANCE POLICIES OR OTHER SOURCES OF COVERAGE WHICH MAY DUPLICATE THE PROTECTION PROVIDED BY CDWTP. IN ALL CASES, CDWTP DOES NOT COVER THE RENTER FOR DAMAGES CAUSED BY DRIVER NEGLIGENCE OR LEGAL VIOLATION. IN THESE CASES THE RENTER WILL BE LIABLE FOR THE ENTIRE FINANCIAL LOSS INCURRED BY THE LESSOR.
One Way Drop Policy
DOMESTIC ONE WAYS ARE AVAILABLE FOR ALL ENTERPRISE LOCATIONS WITHIN SWITZERLAND. ONE WAYS MUST BE BOOKED AT THE TIME OF RENTAL OR APPROVED BY THE STATION OF RENTAL AT THE TIME OF PICK UP. INTERNATIONAL ONE WAY RENTALS ARE NOT ALLOWED.
Exclusive Policy
COST OF RENTAL INCLUDES TIME AND MILES AND UNLIMITED KILOMETERS.
Refueling Service
ALL VEHICLES ARE DELIVERED WITH FULL TANK OF FUEL AND MUST BE RETURNED IN THE SAME CONDITION. IF A VEHICLE IS RETURNED WITH LESS THAN A FULL TANK OF FUEL THE RENTER WILL BE CHARGED FOR THE DIFFERENCE PLUS AN ADDITIONAL FEE OF 50 CHF. VAT AND LOCAL FEES AND LOCAL SURCHARGES WILL APPLY TO FUEL CHARGES.
Miscellaneous Policy
A SAFETY KIT CONSISTING OF A SAFETY TRIANGLE AND SAFETY JACKET IS REQUIRED BY LAW AND PROVIDED IN ALL VEHICLES. THE CUSTOMER MAY PROVIDE THIER OWN SAFETY KIT BUT ENTERPRISE IS NOT LIABLE FOR FINES ISSUED TO RENTERES WHO CANNOT PROVIDE A KIT WHEN ASKED BY POLICE AUTHORITIES. ANY FINES LEVIED BY POLICE FOR COMPULSORY SAFETY EQUIPMENT NOT IN THE RENTAL VEHICLE DURING A POLICE STOP WILL BE CHARGED TO THE RENTER.
Personal Accident Insurance
PERSONAL ACCIDENT INSURANCE - PAI IS AN OPTIONAL INSURANCE THAT CAN BE PURCHASED AT THE TIME OF RENTAL. PAI COVERS ALL PASSENGERS, INCLUDING THE DRIVER, UP TO A CERTAIN AMOUNTS IN CASE OF DISABILITY OR DEATH AS A CONSEQUENCE OF AN ACCIDENT
Forms of Payment
VISA, AMERICAN EXPRESS AND MASTER CARD ARE ACCEPTED AS PAYMENT AND DEPOSIT FOR THE RENTAL. ALL CUSTOMERS ARE REQUIRED TO PLACE A DEPOSIT TAKEN BY CREDIT CARD IMPRINT. THE DEPOSIT IS BASED ON THE EXCESS AMOUNT FOR COLLISION DAMAGE WAIVER AND THEFT PROTECTION-CDWTP COVERAGE WITH A FUEL DEPOSIT OF 150 CHF. THE DEPOSIT WILL INCREASE WHEN OPTIONAL EXTRAS ARE PURCHASED LOCALLY. THE PURCHASE OF SUPER COLLISION DAMAGE WAIVER AND THEFT PROTECTION - SCDWTP WILL RESULT IN A LOWER DEPOSIT AMOUNT.
Roadside Protection
ENTERPRISE RENTAL LOCATIONS DO NOT PROVIDE DIRECT ROADSIDE ASSISTANCE TO THE CUSTOMER. THE ASSISTANCE IS PROVIDED BY MSS ON BEHALF OF ENTERPRISE. THIS SERVICE IS AVAILABLE 24-7 BY CALLING 0800 44 00 66 WITHIN THE COUNTRY OF RENTAL. IF THE CUSTOMER IS FOUND TO BE RESPONSIBLE FOR THE DAMAGE TO THE VEHICLE ADDITIONAL CHARGES MAY APPLY.
Renter Requirements
ALL DRIVERS, RENTER AND ADDITIONAL DRIVERS, MUST PRODUCE A VALID DRIVING LICENSE AT THE TIME OF RENTAL. IN ADDITION TO A VALID DRIVING LICENSE, THE PRIMARY RENTER MUST FUTHER PRODUCE TWO PROOFS OF ADDRESS, AN ADDITIONAL PHOTOGRAPHIC IDENTIFICATION - I.E. PASSPORT, AND A MAJOR CREDIT CARD IN THEIR OWN NAME. PROOF OF ADDRESS - I.E. UTILITY BILL, CREDIT CARD BILL OR BANK STATEMENT - MUST BE NO MORE THAN THREE MONTHS OLD.
MULTIPLE-PART DRIVING LICENSE HOLDERS MUST PRODUCE ALL PARTS OF THEIR LICENSE. AN INTERNATIONAL DRIVING PERMIT IS REQUIRED FOR ANYONE HOLDING A NON-EUROPEAN DRIVING LICENSE.
ADDITIONAL ID OR FURTHER IDENTIFICATION CHECKS MAY BE REQUESTED IF DEEMED NECESSARY. THIS MAY INCLUDE AN IDENTITY CHECK WITH EXTERNAL PARTNERS WHO MAY CHECK DETAILS SUPPLIED AGAINS DATABASES TO WHICH THEY HAVE ACCESS.
Shuttle / Arrival
Rental office is located in terminal. Shuttle service is not required.
Supplemental Liability Protection
SUPPLEMENTARY LIABILITY INSURANCE SLI, THIRD PARTY INSURANCE, REQUIRED BY LAW - FREE OF CHARGE. COVERAGE LIMITS, THIRD PARTY BODILY INJURY OR DEATH AS WELL AS THIRD PARTY PROPERTY DAMAGE UP TO 100 MIO. CHF.
MULHOUSE APT