Additional Driver
There will be an additional charge of 50 DKK per day including VAT for each additional authorized driver. All rental conditions apply to each additional driver. Additional drivers must appear at the rental counter with the primary renter.
After Hours Service
Follow the signs for rental car return and Park House 10. The vehicle should be parked in Park house 10 in a spot marked for Enterprise Rent a Car. Lock the car and deposit the keys in the drop box labeled Enterprise.
Age Requirements
All renters and additional drivers must be 19 or older. The young driver fee for drivers between the ages of 19 - 24 is 100 DKK per day plus VAT. Renters between the ages of 19 - 24 may rent all car groups except intermediate monospace, full size, premium and luxury.
Damage Waiver
Collision Damage Insurance is an optional coverage which reduces the renters financial responsibility in the event of damage to the rental vehicle subject to the terms and conditions of your rental contract and applicable laws. This insurance product does not include damage to the undercarriage, the tires or windshield of the vehicle. It is available for an additional fee ranging between 75 - 100 DKK per day and reduces the excess for damage of the vehicle from 5,000 DKK to 3,000 DKK.
One Way Drop Policy
One-ways are available between Aalborg, Billund and Copenhagen. From Copenhagen to Aalborg and Billund the fee is 500 DKK plus VAT. One-ways from Aalborg and Billund to Copenhagen is charged a fee of 800 DKK plus VAT. One-ways between Copenhagen Airport and Copenhagen downtown location have a fee of 200 DKK plus VAT.
Exclusive Policy
The cost of the rental includes Time and Distance and Unlimited Kilometers.
Refueling Service
All vehicles are delivered with a full tank of fuel and should be returned in the same condition. If a vehicle is returned with less than a full tank of fuel, the rental will be charged 30 DKK per liter of fuel when refueling.
Insurance Policy
Tire and Windshield protection is an optional coverage which reduces the renters financial responsibility in the event of damage to the undercarriage, the tires or windshield of the vehicle subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 25 DKK per day and reduces the excess for damage the undercarriage, the tires or windshield of the vehicle from 5,000 DKK to 0 DKK.
Miscellaneous Policy
A Cross Border rental is considered a vehicle picked up in Denmark taken across an International border and returned to the same pick-up location. Cross Border travel is permitted into Sweden and Norway at any time. Cross border travel is allowed Austria, Belgium, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Portugal, San Marino, Spain, Switzerland, United Kingdom and Vatican City with prior notification and approval by the branch. Cross Border travel outside of the countries listed is not allowed at any time. Additional information will be provided at the time of pick up regarding the rules and regulation of cross border travel. A penalty fee of 20,000 DKK plus the cost of transporting the vehicle back to Denmark will apply for an unauthorized drop of the rental vehicle. The purchase of Roadside Assistance Protection is mandatory when traveling outside of Denmark.
Personal Accident Insurance
Personal Accident Insurance is an optional coverage which covers the driver and all passengers of the rental vehicle in the event of an accident up to 120,000 DKK in the event of death, up to 1,000,000 DKK in the event of disability and up to 10,000 DKK if medical treatment is needed. This protection is subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 30 DKK per day.
Super Personal Accident Insurance is an optional coverage which covers the driver and all passengers of the rental vehicle in the event of an accident up to 120,000 DKK in the event of death, up to 1,000,000 DKK in the event of disability and up to 10,000 DKK if medical treatment is needed. In addition it covers any baggage that is stored in the locked trunk of the vehicle up to 30,000 DKK with a maximum of 10,000 DKK per each piece of luggage. Jewelry, mobile devices, personal computers, cash, art and fur are not covered. The purchase of Personal Accident Insurance is required to purchase Super Personal Accident Insurance. This protection is subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 30 DKK per day.
Forms of Payment
A valid credit card in the name of the renter is required for a deposit, which will be held on the card. American Express, MasterCard, Visa and Diners Club credit cards are accepted for deposit at the time of rental and for payment at the end of the rental. Debit cards and cash may only be used at the end of the rental for final payment. Travelers checks are not accepted at any time.
Roadside Protection
Roadside assistance is provided by Falck on behalf of Enterprise. Roadside assistance is available 24-7 by calling the number stated on the rental contract. Fees for service may range from 1500 DKK - 5000 DKK. Roadside Assistance Protection may be purchased in order to lessen the fees associated with flat tires, lockout service, fuel service and key replacement. This protection is subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 25 DKK per day. The purchase of Roadside Assistance Protection is mandatory when traveling outside of Denmark.
Renter Requirements
All renters and additional drivers must be 19 or older, have a valid drivers license and a major credit card in their name. All drivers between the ages of 19 - 24 will have a young driver fee attached. International renters must also provide a valid passport. The primary renter must provide a major credit card in their own name. Additional ID or further identifications may be requested.
Shuttle / Arrival
When arriving in terminals 2 or 3 exit the arrivals hall and you will see the counter 50 meters to your left. When arriving in terminal 1 please take the airport shuttle outside of the terminal and get off at terminal 2. The counter is located inside terminal 2 approximately 200 meters to the left.
COPENHAGEN CITY