Additional Driver
THERE WILL BE AN ADDITIONAL CHARGE OF 10.00 USD PER DAY FOR AN ADDITIONAL AUTHORIZED DRIVER OTHER THAN A SPOUSE OR DOMESTIC PARTNER. THERE IS A LIMIT OF ONE ADDITIONAL DRIVER PER RENTAL CONTRACT. OTHER THAN SPOUSES OR DOMESTIC PARTNERS, THE ADDITIONAL DRIVER SHOULD QUALIFY THE SAME AS THE RENTER - -IF PAYMENT METHOD IS OTHER THAN CREDIT CARD, SEE DEBIT CARD POLICY.
After Hours Service
AFTER HOURS PICKUPS
AFTER HOURS PICKUP SERVICE IS AVAILABLE AT THIS LOCATION. AN ENTERPRISE REPRESENTATIVE WILL BE PRESENT TO PROCESS THE RENTAL PICKUP. FOR AFTER HOURS PICKUP SERVICE AN ADVANCE NOTICE OF 24 HOURS IS REQUIRED AS WELL AS CONTACT INFORMATION AT THE TIME OF RESERVATION. AFTER HOURS SERVICE AT TIVAT AIRPORT IS FREE OF CHARGE.
Agency Contact phone - 382 31 673 290
Cell phone 1 - 382 67 222 065 -Nebojsa Mijanovic
Cell phone 2 - 382 67 788 782 - Blagoje Manojlovic
Emergency phone number - 382 67 222 951 - Andjelko Mijanovic
AFTER HOURS RETURNS
THERE IS NO DROP BOX WHERE RETURNING CUSTOMERS CAN LEAVE THE KEYS. FOR RENTAL RETURNS AFTER HOURS OUR STAFF WILL BE PRESENT AT THE RENTAL OFFICE COUNTER TO CHECK IN RENTALS. AT THE TIME OF RENTAL PICKUP WE WILL REQUEST THE CUSTOMERS CONTACT INFORMATION AND ARRANGE AFTER HOURS RETURN. WHEN RETURNING THE RENTAL VEHICLE PLEASE USE THE MAIN PARKING LOT IN FRONT OF THE AIRPORT BUILDING. THIS IS THE SAME PARKING LOT WHERE CUSTOMERS ARE GUIDED TO BY OUR RENTAL OFFICE EMPLOYEES WHEN THEY PICK UP THE RENTAL CAR.
Age Requirements
MINIMUM AGE TO RENT IS 22 FOR ALL VEHICLE GROUPS WITH THE EXCEPTION OF FULLSIZE VAN WHICH IS 26. THE MAXIMUM AGE TO RENT IS 77. THERE IS NO YOUNG DRIVERS FEE AND IT IS NOT POSSIBLE FOR RENTERS UNDER THE AGE OF 22 - 26 FOR FULLSIZE VAN - TO RENT.
Damage Waiver
COLLISION DAMAGE WAIVER –CDW- WAIVES OR REDUCES THE RENTERS RESPONSIBILITY FOR LOSS OF OR DAMAGE TO THE RENTAL VEHICLE -INCLUDING BUT NOT LIMITED TO, TOWING, STORAGE, LOSS OF USE, ADMINISTRATIVE FEES AND-OR DIMINISHED VALUE OF THE RENTAL VEHICLE- SUBJECT TO THE TERMS AND CONDITIONS OF THE RENTAL AGREEMENT AND APPLICABLE LAWS. CDW IS OFFERED AT THE TIME OF RENTAL FOR AN ADDITIONAL DAILY CHARGE. COLLISION DAMAGE WAIVER –CDW- DAILY PREMIUM RANGES BETWEEN EUR 2.50 AND EUR 3.00 PER DAY DEPENDING ON VEHICLE GROUP. THE CDW EXCESS RANGES FROM EUR 555.00 TO EUR 1200.00 DEPENDING ON THE VEHICLE GROUP. THE PURCHASE OF CDW IS NOT A REQUIRED CONDITION OF RENTAL. THE PROTECTION PROVIDED BY CDW MAY DUPLICATE THE RENTERS EXISTING COVERAGE AND ENTERPRISE IS NOT QUALIFIED TO EVALUATE THE ADEQUACY OF THE RENTERS EXISTING COVERAGE. THEREFORE THE RENTER SHOULD EXAMINE THEIR PERSONAL CREDIT CARD PROTECTIONS, AUTOMOBILE INSURANCE POLICIES OR OTHER SOURCES OF COVERAGE WHICH MAY DUPLICATE THE PROTECTION PROVIDED BY CDW.
One Way Drop Policy
DOMESTIC ONE-WAYS ARE AVAILABLE FOR ALL LOCATIONS WITHIN MONTENEGRO FOR ALL CUSTOMERS. A ONE-WAY FEE OF EUR 25.00 EXCLUDING VAT IS APPLICABLE FOR EACH DOMESTIC ONE-WAY RENTAL WITH THE EXCEPTION OF ONE-WAY RENTALS WITHIN THE SAME CITY WHICH ARE FREE OF CHARGE. THERE IS NO MINIMUM LENGTH OF RENTAL REQUIREMENT TO QUALIFY FOR A ONE-WAY RENTAL. ONE WAY BOOKINGS MUST BE MADE WITHIN 24 HOURS ADVANCE NOTICE. INTERNATIONAL ONE-WAY RENTALS, RENTAL MADE IN ONE COUNTRY AND RETURNED IN A NEIGHBORING COUNTRY, ARE ALLOWED ON REQUEST FOR THE FOLLOWING COUNTRIES - CROATIA, SERBIA, BOSNIA-HERZEGOVINA AND ALBANIA. A ONE-WAY FEE OF EUR 250.00 EXCLUDING VAT IS APPLICABLE FOR EACH INTERNATIONAL ONE-WAY RENTAL.
Exclusive Policy
COST OF RENTAL INCLUDES UNLIMITED KM, THIRD PARTY INSURANCE, AIRPORT FEE AND VAT.
Refueling Service
ALL VEHICLES ARE DELIVERED WITH A FULL TANK OF FUEL AND MUST BE RETURNED IN THE SAME CONDITION. IF THE VEHICLE IS RETURNED WITH LESS THAN A FULL TANK OF FUEL, THE RENTER WILL BE CHARGED FOR THE DIFFERENCE PLUS AN EXTRA CHARGE OF EUR 10.00. VAT WILL NOT APPLY TO FUEL CHARGES.
Miscellaneous Policy
THE RENTER MUST ADVISE AT THE TIME OF RENTAL THAT THE VEHICLE WILL BE TAKEN ACROSS AN INTERNATIONAL BORDER. CROSS BORDER TRAVEL IS PERMITTED IN ALL EUROPEAN COUNTRIES WITH THE EXCEPTION OF BELARUS, RUSSIAN FEDERATION, UKRAINE AND TURKEY. A PENALY FEE OF EUR 500.00 WILL APPLY FOR THE UNAUTHORIZED DROP OF THE RENTAL VEHICLE IN A COUNTRY OTHER THAN THE COUNTRY OF RENTAL ORIGIN.
Personal Accident Insurance
PERSONAL ACCIDENT INSURANCE –PAI- IS AN OPTIONAL COVERAGE WHICH IF PURCHASED COVERS THE AUTHORIZED DRIVERS, PASSENGERS AND PERSONAL EFFECTS . THIS COVERAGE IS AVAILABLE TO PURCHASE AT THE COUNTER AT THE TIME OF RENTAL FOR AN ADDITIONAL FEE OF EUR 2.50 PER DAY FOR ALL VEHICLE GROUPS.
Forms of Payment
VISA AND MASTERCARD CREDIT CARDS ARE ACCEPTED AS PAYMENT FOR RENTALS AT PICKUP AND AT TIME OF RESERVATION. CASH IS ALSO ACCEPTED AS A FORM OF PAYMENT AT THE TIME OF RENTAL AND AS A FORM OF DEPOSIT IF SUPPORTED BY A CREDIT CARD. THE CREDIT CARD INFORMATION WILL BE TAKEN BUT NOT CHARGED A DEPOSIT FOR CASH RENTALS.
ALL CUSTOMERS ARE REQUIRED TO PLACE A DEPOSIT TAKEN BY CREDIT CARD IMPRINT. THE DEPOSIT IS BASED UPON THE THEFT PROTECTION EXCESS AND FOR FUEL. THIS WILL INCREASE WHEN OPTIONAL EXTRAS ARE PURCHASED LOCALLY. THE PURCHASE OF EXCESS PROTECTION COVERAGE WILL RESULT IN A LOWER DEPOSIT AMOUNT. THE DEPOSIT RANGES FROM EUR 555.00 TO EUR 1200.00 DEPENDING ON THE CAR GROUP. IF SCDW SUPER COLLISION DAMAGE WAIVER IS PURCHASED THE DEPOSIT WILL RANGE BETWEEN EUR 100.00 AND EUR 200.00. A MINIMUM DEPOSIT OF EUR 100.00 PLUS THE COST OF RENTAL WILL BE TAKEN AT THE TIME OF RENTAL PICKUP. AT RENTAL PICKUP ONLY A MAJOR CREDIT CARD OR CASH IS ACCEPTED.
Roadside Protection
ENTERPRISE MONTENEGRO OFFERS ROADSIDE ASSISTANCE PROTECTION –RAP- AT SELECTED LOCATIONS. RAP ALLOWS THE CUSTOMER TO WAIVE FINANCIAL RESPONSIBILITY FOR CHARGEABLE ROADSIDE INCIDENTS SUCH AS LOST KEYS, LOCKOUTS AND FUEL OUTAGES. RAP IS FREE OF CHARGE. RAP INCLUDES THESE SERVICES: FLAT TIRE, JUMP START, LOCKOUT SERVICE, FUEL DELIVERY AND KEY REPLACEMENT. A TOWING SERVICE AND A REPLACEMENT RENTAL VEHICLE -WITHIN 2-4 HOURS- WILL ALSO BE MADE AVAILABLE SHOULD THE RENTAL VEHICLE BE DEEMED UNROADWORTHY AS A RESULT OF THE ROADSIDE INCIDENT. IS RAP IS VOID IF AT THE TIME OF THE INCIDENT NECESSITATING ROASIDE ASSISTANCE THE RENTER OR AUTHORIZED DRIVERS ARE IN VIOLATION OF THE RENTAL AGREEMENT. IN SUCH CASES ROADSIDE ASSISTANCE WILL BE AVAILABLE BUT STANDARD CHARGES WILL APPLY. THIS SERVICE IS AVAILABLE 24-7 BY CALLING PHONE 382 67222065 OR 382677788782 FOR OUR MOBILE TEAM.
Renter Requirements
ALL DRIVERS MUST PRODUCE A PASSPORT AND VALID DRIVING LICENSE AT THE TIME OF RENTAL. THE PRIMARY RENTER MUST ALSO PRODUCE A CREDIT CARD IN THEIR NAME.
Shuttle / Arrival
The rental counter is located in the terminal building arrivals hall past customs control. No shuttle is required.
Supplemental Liability Protection
SLP SUPPLEMENTARY LIABILITY PROTECTION - THIRD PARTY INSURANCE -REQUIRED BY LAW- IS FREE OF CHARGE AND INCLUDED IN ALL RATES. COVERAGE LIMITS - THIRD PARTY BODILY INJURY OR DEATH UP TO 550,000.00 EUR. THIRD PARTY PROPERTY DAMAGE 300,000.00 EUR.
HERCEG NVI HDL NOVI MALL