Additional Driver
ADDITIONAL DRIVER - 20 EUROS PER RENTAL FOR ALL CAR GROUPS. ALL RENTAL TERMS AND CONDITIONS APPLY.
After Hours Service
THE RENTAL OFFICE AT THE AIRPORT SERVICES AFTER HOURS PICKUPS AND RETURNS. AFTER HOURS PICKUPS - OUR COUNTER WILL BE MANNED TO ACCOMODATE AFTER HOURS PICKUPS. AT THE TIME OF RESERVATION THE AIRLINE FLIGHT NUMBER WILL BE REQUIRED. THIS SERVICE IS ON REQUEST AND A MINIMUM ADVANCE NOTICE OF 48 HOURS IS REQUIRED. PLEASE CALL RESERVATIONS AT 386 30208890 FOR FURTHER INFORMATION. THERE IS A FEE OF 16.13 EUR PLUS VAT FOR AFTER HOURS SERVICE. AFTER HOURS RETURNS - PLEASE PARK THE RENTAL VEHICLE IN THE AIRPORT RENT A CAR PARKING LOT AND DROP THE VEHICLE KEY IN THE DROP BOX LOCATED AT THE RENTAL COUNTER IN THE MAIN TERMINAL. IF NO MEMBERS OF STAFF ARE PRESENT AT DROP OFF TIME THE CUSTOMER CAN LEAVE THE RENTAL AGREEMENT WITH THE KEY. CUSTOMERS WILL BE ASKED FOR A CONTACT NUMBER WHEN HE OR SHE PICKS UP THE RENTAL VEHICLE. IF A RESPRESENTATIVE IS REQUIRED TO CHECK-IN RETURNS AFTER HOURS AN AFTER HOURS SERVICE CHARGE OF 16.13 EUR PLUS VAT WILL APPLY.
Age Requirements
MINIMUM AGE FOR ALL CAR GROUPS IS 18.
MAXIMUM AGE FOR ALL CAR GROUPS IS 70.
A FEE OF 3.00 EUR PER DAY APPLIES TO DRIVERS AGED 18-20 FOR ALL CAR GROUPS.
Damage Waiver
COLLISION DAMAGE WAIVER -CDW- COVERS THE VEHICLES LIABILITY AND FIRE WITH A DEDUCTIBLE AMOUNT. FOR CAR CATEGORIES MINI MDMR, ECONOMY EDMR, EDAR, EXMR 600 EURO, FOR COMPACT CDMR, COMPACT SPECIAL CXMR 800 EURO, FOR COMPACT WAGON AND AUTOMATICS CWMR, CDAR, CWAR 1000 EURO, FOR INTERMEDIATE IDMR 1200 EURO, FOR INTERMEDIATE SPECIAL IXMR, STANDARD SDMR , SDAR, SVMR, SVAR 1800 EURO AND FOR FULLSIZE VAN FVMR 2000 EURO. CDW DOES NOT PROVIDE ANY COVERAGE CONCERNING DAMAGES PROVOKED AT THE UNDERSIDE PART OF THE VEHICLE, INSIDE PART OF THE VEHICLE-SALOON, WIND SHIELDS, MIRRORS AND TIRES. BASIC CONDITION IS THAT THE DAMAGE IS NOT DUE TO INFRINGEMENT OF ROAD CIRCULATION CODE. THE ACCIDENT STATEMENT SHOULD ALWAYS BE SUPPLEMENTED SO THAT THE INSURANCES COVERS WILL BE IN EFFECT. IN CASE OF CAR ACCIDENT AND DAMAGES POLICE REPORT IS MANDATORY. WITHOUT POLICE REPORT THE CLIENT TAKES FULL RESPONSIBILITY.
One Way Drop Policy
ONE WAY RENTALS ARE AVAILABLE BETWEEN SLOVENIA LOCATIONS ONLY. ONE WAYS INTRA SLOVENIA ARE FREE OF CHARGE.
Exclusive Policy
COST OF RENTAL INCLUDES UNLIMITED KM, SLP - THIRD PARTY INSURANCE AND VAT.
Refueling Service
REFUELING CHARGES - FULL TO FULL. ALL VEHICLES ARE DELIVERED WITH A FULL TANK AND MUST BE RETURNED IN THE SAME CONDITION. IN CASES WHEN THE VEHICLE IS RETURNED WITH LESS THAN A FULL TANK THE DIFFERENCE WILL BE CHARGED ACCORDING TO THE OFFICIAL RATE OF ENTERPRISE-RENT-A-CAR SLOVENIA. FEES FOR TANK SERVICES ALSO APPLY AT A COST OF 30 EUR PLUS VAT.
Insurance Policy
SUPPLEMENTARY LIABILITY PROTECTION SLP - THIRD PARTY INSURANCE IS A LEGAL REQUIREMENT AND FREE OF CHARGE. IT PROTECTS THE RENTER - DRIVER AND OTHER AUTHORIZED DRIVERS AGAINST LIABILITY IN THE CASE OF THIRD PARTY BODILY INJURY OR DEATH AND THIRD PARTY PROPERTY DAMAGE. THIRD PARTY LIABILITY INSURANCE DOES NOT COVER LOSS OF, OR DAMAGE TO THE RENTAL VEHICLE. RENTER - DRIVER IS RESPONSIBLE FOR THE FULL VALUE OF THE VEHICLE REGARDLESS OF FAULT. SUBJECT TO ACCEPTANCE OF THE OPTIONAL INSURANCE OPTIONS.
Miscellaneous Policy
CROSS BORDER POLICY - CROSS BORDER RENTALS ARE ALLOWED WITHIN THE EUROPEAN COUNTRIES WITH THE EXCEPTION OF BULGARIA AND ROMANIA. FOR MONTENEGRO, BOSNIA AND HERZEGOVINA, MACEDONIA, SERBIA AND KOSOVO A CROSS BORDER FEE OF 50 EURO INCLUSIVE OF VAT APPLIES. A PRIOR WRITTEN AUTHORIZATION IS REQUIRED. THERE IS ALSO AN INSURANCE FEE THAT APPLIES. THE GUARANTEE IS EQUAL WITH THE BUYING VALUE OF THE RENTED CAR. THESE KIND OF RENTALS SHOULD BE REQUESTED FROM ENTERPRISE-RENT-A-CAR AT LEAST 7 WORKING DAYS PRIOR TO THE PICK UP DATE. PLEASE CONTACT THE RESERVATIONS DEPARTMENT AT 386 30208890 FOR FURTHER INFORMATION. PROCESS AND PUBLICATION OF GREEN CARD - MINIMUM TIME OF PUBLICATION OF A GREEN CARD IS 7 WORKING DAYS. CHARGE IS 50 EUR PER RENTAL. THE GREEN CARD COVERS THE RENTED VEHICLE WITH BASIC INSURANCE ,T.P.I., AS LONG AS IT REMAINS IN THE BORDERS OF THE COUNTRY FOR WHICH IT IS ISSUED. ROAD ASSISTANCE OR CAR REPLACEMENT WHILE DRIVING ABROAD IS AVAILABLE.
Personal Accident Insurance
PERSONAL ACCIDENT INSURANCE -PAI- PROVIDES COVER FOR THE DRIVER AND PASSENGERS ,SUBJECT TO THE PERMITTED NUMBER OF OCCUPANTS IN THE VEHICLE, IN THE EVENT OF DEATH OR PERMANENT DISABLEMENT PER ACCIDENT. THE COST OF PAI IS 4 EUR PER DAY PLUS VAT. COVERAGE AMOUNTS VARY FROM COUNTRY TO COUNTRY AND MAY ALSO VARY DEPENDING ON WHETHER AN ADULT OR A CHILD IS INVOLVED. SIMILARLY PARTIAL DISABILITY MAY LEAD TO A LOWER PAYMENT OR TO NO PAYMENT AT ALL IF DISABILITY PERCENTAGE IS BELOW A CERTAIN THRESHOLD.
Forms of Payment
ACCEPTED METHODS OF PAYMENT - CREDIT CARDS AMEX, DINERS, MASTERCARD, VISA ARE ACCEPTED. SECURITY DEPOSITS SD - FOR EACH RENTAL A CREDIT CARD -VISA, MASTERCARD, DINERS, AND AMEX- IS REQUIRED. DEPOSIT FOR CAR CATEGORIES MINI MDMR, ECONOMY EDMR, EDAR AND ECONOMY SPECIAL EXMR 600 EURO, FOR COMPACT CDMR, COMPACT SPECIAL CXMR 800 EURO, FOR COMPACT WAGON AND AUTOMATICS CWMR, CDAR, CWAR 1000 EURO, FOR INTERMEDIATE IDMR 1200 EURO, FOR INTERMEDIATE SPECIAL IXMR, STANDARD SDMR , SDAR, STANDARD VAN SVMR, SVAR 1800 EURO, FOR FULLSIZE VAN FVMR 2000 EURO. CASH DEPOSITS ARE NOT ACCEPTED. PERSONAL CREDIT CARD, NOT CASH CARD MAESTRO -E.G. ELECTRON- AND CASH, DEBIT CARD CANNOT BE USED AS GUARANTEE CARD BUT CAN BE USED FOR THE PAYMENT OF THE RENTAL.
Roadside Protection
ROADSIDE PROTECTION - ROADSIDE ASSISTANCE IS PROVIDED 24-7 AND IS FREE OF CHARGE. THE 24-7 ROADSIDE ASSISTANCE TEL IS 386 30208890.
Renter Requirements
VALID INTERNATIONAL OR EUROPEAN UNION DRIVING LICENSE FOR AT LEAST 12 MONTHS, IDENTITY CARD OR PASSPORT.
Shuttle / Arrival
THE RENTAL OFFICE IS LOCATED IN THE RENT A CAR FACILITY ACROSS FROM THE TERMINAL ARRIVALS HALL IN THE PARKING BUILDING WITHIN WALKING DISTANCE. NO SHUTTLE IS REQUIRED.
LJUBLJANA DOWNTOWN